Training, not limited in hours, is provided "until the job is done
We not only train, but we get you "up and going" by assisting you with system configuration,
and even initial data entry
Superior Support
The Speciality of Fike & Fike, Inc.
Unlimited toll-free phone support
Unlimited in-office consulting
Software upgrades providing new features, general improvements, and changes for
new laws.
Answers regarding software operation
Answers regarding general system usage
Answers regarding your specific data
Analysis of your specific data
Customizations for training, instructions, and software
Complete custom developed systems
Hardware maintenance and repair
Courteous and respectful treatment
Where your call puts you intouch with...
The people who actually invented the software
The people who have the answers
The people who have the power to alter the software
The people who want your problems resolved
The people who are responsible for our success
Our Goal
Our goal is to provide complete systems support better than any other vendor. Our
aim is to acquire customers who realize their need for this type of superior support,
and that it is achieved through a close personal relationship between customer and
vendor. Our on-site training not only teaches the customer about our software, but
teaches us about the customer's business, usage of data, and special computing needs.
This two-way training provides the knowledge that is the cornerstone for providing
superior support.
Where your opinion counts
We want to improve our software
We want and will listen to your ideas
We will act on your ideas
Where the staff understands and cares for...
People and their concerns
Business and its problems
Accounting and its difficulties
Computers and their benefits
Our Motto
"Our software products are a result of the collective efforts of all of you, our
expanding customer base. It is to you that we owe the success of our products
and the success of our organization. It is our duty to view and treat our
relationship as one of a cooperative association where you are the members, and
we are the servants. The association exists solely for the benefit of its
members."