Fike & Fike Logo
  Bloomington Address

 

TexTrax® Superior Support
Our goal is to provide better complete systems support than any other vendor. Our aim is to acquire customers who realize their need for this type of superior support; and that is achieved through a close personal relationship between customer and vendor. Our on-site training not only teaches the customer about our software, but teaches us about the customer's business, usage of data, and special computing needs. This two-way training provides the knowledge that is the cornerstone for providing superior support.
The specialty of Fike & Fike, Inc.
  • unlimited toll-free phone support
  • software upgrades providing new features, and general improvements
  • answers regarding software operation
  • answers regarding general system usage
  • answers regarding your specific data
  • analysis of your specific data
  • customizations for training, instructions, software
  • complete customer developed systems
  • hardware maintenance and repair
  • courteous and respectful treatment
Where the success of your business counts
  • training, not limited in hours, is provided "until the job is done"
  • we not only train, but we get you "up and going" by assisting you with system configuration, and even initial data entry
Where your opinion counts
  • we want to improve our software
  • we want to listen to your ideas
  • we will act on your ideas
Where your calls put you in touch with...
  • the people who actually invented the software
  • the people who gave the answers
  • the people who have the power to alter the software
  • the people who want your problems solved
  • the people who are responsible for our success
Where the staff understands and cares for...
  • people and their concerns
  • business and its problems
  • accounting and its difficulties
  • computers and their benefits







Our Motto
Our motto is "Our software products are a result of the collective efforts of all of you, our expanding customer base. It is to you that we owe the success of our products and the success of our organization. It is our duty to view and treat our relationship as one of a cooperative association where you are the members, and we are the servants. The association exists solely for the benefit of its members." If you have any questions or comments, please call us at 1-800-525-3678.